ZAR
USD
EUR
GBP
CAD
AUD
CHF
ZAR
USD
EUR
GBP
CAD
AUD
CHF

What are you looking for?

Hello traveller!

It's in Cape Town now.

We're sorry. Our safari planners aren't available now. Our office hours are 08:00 - 19:00 (GMT+2).

Call us to speak to an experienced safari planner.


Alternatively, we recommend...

travel-form-icon

Complete our travel enquiry form to connect with a safari planner

ENQUIRE TODAY
Email us
(optional)

What’s on offer?

An exciting opportunity to join a dynamic and growing team and assist the current team of Safari
Experts in being able to deliver an exceptional and efficient service for our clients.

Who are we?

Discover Africa Group is a team of innovative, experienced, and ambitious go-getters, passionate
about sharing Africa’s best with travellers from all around the world.

Our company consists of Discover Africa, which specializes in bespoke luxury safari travel in
Southern and East Africa, and Drive South Africa, Africa’s leading online rental car comparison and
booking engine.

Whether it’s helping to plan an unforgettable tailor-made safaris or enabling an epic self-drive road
trip, our undying mission is to showcase Africa’s unique natural beauty and diverse cultures. We’ve been
there and done that, so we know exactly what it takes to experience Africa at its finest!

We pride ourselves on our excellent customer satisfaction (we’re consistently rated 5 stars) and strive to
deliver exceptional experiences for every traveller that entrusts us with their African adventure.

Having survived and bounced back from COVID, we are looking to expand our current team of 40 to 80
members by 2026.

We’re friendly, supportive, personal, and professional and understand that we’re not selling a product –
we’re in the business of making travellers’ dreams come true.

Who are we looking for?

Our ideal candidate needs to be self-driven with excellent communication, organisational and
time-management skills and general knowledge of Southern and/or East Africa.

What perks can you look forward to?

  • A competitive salary
  • 20 days of paid annual leave
  • After 5 years, earn 1 extra annual paid leave day per year, up to a max of 25 days
  • Extra paid birthday leave – because no one should work on their birthday!
  • Paid sabbatical leave days without tapping into your annual leave
  • Flexible working conditions
  • Professional development opportunities
  • A team led by actively engaged owners who encourage a caring and positive culture
  • Working alongside a diverse and dedicated team of professionals
  • Africa travel opportunities at discounted rates
  • We`re based in the northern suburbs of Cape Town, so you may be travelling against traffic on
    your daily commute.

Sound like the right fit for you? Read the detailed job description below.

Responsibilities:

  • Create itineraries in WETU for the team of consultants.
  • Issue of all travel documentation – Itineraries, Vouchers, flights, etc.
  • Check availability of requested suppliers.
  • Make provisional bookings, including the holding of flights.
  • Confirm bookings and issue of flights.
  • Ensure all dietary and special requests are noted with suppliers.
  • Reconfirm all travel services for all clients due to travel.
  • Assist with loading of bookings into the Reservations System.
  • Assist with Invoicing.
  • Assist with updating of CRM.
  • Assisting the Product, Marketing and Sales Team with any ad-hoc duties.

Requirements:

  • Qualification & Job Requirements
    ○ Travel and Tourism Degree
    ○ Computer literate – MS Office / Google Workplace
    ○ Tourplan and WETU system knowledge an advantage
  • Experience
    ○ 2+ years’ experience in the tourism industry specifically in the inbound safari industry
    ○ 2+ experience in an administrative/sales support role within the tourism industry
  • Skills, Knowledge & Attributes
    ○ Superior interpersonal skills and a high level of emotional intelligence
    ○ Remain calm and professional under pressure
    ○ Driven customer service skills
    ○ Capable of self-management & self-actualization
    ○ Highly flexible with ability to work in a fast-paced and dynamic environment
    ○ Diligent, high degree of perseverance and attention to detail
    ○ Excellent problem solving skills
    ○ Knowledge of African destinations, logistics and properties
    ○ A friendly and supportive attitude

Ready to apply?

Please send your CV to careers@discoverafricagroup.com with the subject line “Safari Sales Coordinator”

Please take note:

Only shortlisted applicants will be contacted. Applicants who have not been contacted within 30
of applying can consider their application as unsuccessful and hereby being thanked for their
interest in our company.

What Our Guests Have to Say?

Read recent reviews from travellers who have planned and booked their trips with us
Discover Africa's expertise is invaluable. Highly recommend.
Perfect tour company

11 Day Safari to Botswana Review

Veronica, Canada
28 May 2024
Life changing experience

10 Day South Africa & Cape Town Holiday Review

Joe, United States
20 Oct 2023
Susan Swanpoel set up the entire trip- luxurious Capetown Victoria Falls!

Cape Town & Victoria Falls Safari Review

Dan, United States
17 Sep 2023
Excellent Service

Cape Town Holiday & Safari Review

Rahul, United States
28 Jan 2023
Wonderful service and great adventures!

Safari Review: Discover Africa

SBH, United States
29 Apr 2017

Ready to plan your tailor-made safari?

Chrizaan Troch, Safari Travel Planner

Free safari planning advice from destination experts

Help me plan