Cape Grace, A Fairmont Managed Hotel

Our trip to Kenya and Tanzania met and exceeded expectations! The Africa Safari Expert took our group’s information and my requests and created a trip that hit all the highlights of an African Safari. The itinerary took us through two countries and six regions – all with different views, animals and people. Accommodations were nicer than expected (even the temporary camp) and all were clean with extremely attentive and helpful personnel. All our guides were very knowledgeable, got us closer than expected to a wide range of animals and were responsive to our requests. For six days of the 12-day trip, we had two Discover Africa guides who were tremendous – they were nice, enthusiastic, friendly and extremely knowledgeable. It was obvious they were quite experienced, with books and maps to enhance their information.

Normally I love planning our trips but quickly realized it needed a professional since African travel is complicated by many factors. I picked Discover Africa because of a friend’s recommendation and their reviews. During the planning process, the Discover Africa representative provided an itinerary with detailed information (including pictures of the lodgings). Once the trip was booked, our representative made changes when our flights to/from were rebooked. As the trip got closer, they sent us comprehensive travel information (including pre-trip checklists). And there was an online link to our itinerary we used while on the trip!

I was especially impressed by all the vendors they used. All the guides, cars and planes were ready for us – no searching or waiting. All the lodgings were beautiful. And when there was an issue with a hotel (a water leak in one of the wings), another hotel had already been arranged (equally nice and down the street, and we got a free dinner too!).

Chrizaan was friendly, organized and extremely knowledgeable about lodges and safari options that we were interested in. We booked an 11 night tour through Zimbabwe and Botswana starting in Victoria Falls at Victoria Falls Safari Lodge then going to Botswana to Chobe Game Lodge, Camp Okavango, Camp Xakanaxa and Leroo La Tau.

All the lodges were 5 star safari lodges or tented camps. The food was delicious and plentiful and the staff and guides were friendly, fun and very knowledgeable. We saw 4 of the Big 5 (no rhinos) plus hundreds of elephants, zebras, wildebeest, crocodiles and more.

The thing that stood out the most to us was how organized the tour was with Desert & Delta Safari Group managing timely flights between camps that coordinated flawlessly with game drives and meals.

A trip of a lifetime. Great guides covering Tarangire National Park, Lake Manyana, Ngorongoro crater and southern Serengeti, where we saw herds of elephants, giraffes, antelope, zebra, wildebeast, cape buffalo, eland, jackels, hyenas, mongeese, hippopotomi, rhinoceroses, lion, leopard, cheetah and loads more. This was followed by a more relaxing period on the beaches of Zanzibar, where we snorkelled with dolphins and amongst the numerous fish living on the coral reef.

Every day on safari, we woke thinking that the day could not be better than the previous one but were consistenly wrong.

The fixed accomodation was excellent, the mobile camp was more agricultural as expected. Food across the various locations was good to great.

Definitely worth the money, with incredible experiences

We have just returned from the most incredible 2 week trip in Africa, travelling to Kruger National Park, Cape Town and Victoria Falls – it was made all the more special by the incredible guidance, planning and organisation of Discover Africa, specifically Cayleigh. During the planning stage, nothing was ever too much trouble – they went to great lengths to listen to what we wanted in terms of destinations and type of accommodation and it all ended up being EXACTLY what we were looking for! The trip itself was seamless, with every single pre-arranged transfer and activity being on schedule. Cayleigh also provided contact details and checked in on us during the trip, to ensure everything was going smoothly. There is also a post trip check-in. Discover Africa provide an extraordinary service and we cannot recommend them highly enough!

In terms of the trip itself, there are just too many highlights to list but some of them were – extraordinary animals on safari and absolutely gorgeous Thornybush Lodge in Kruger, penguins and Table Mountain in Cape Town and basically everything in Zimbabwe – Shongwe Lookout was an intimate boutique hotel, sunset cruise (so many hippos!), elephant encounter, Victoria Falls and Lookout cafe, visit to a local village and the Simunye: Spirit of Africa show. We just want to go back and do it all again!

From start to finish, every phase of our trip was seamless. From the man who greeted us at Nairobi airport when we arrived to the woman who assisted us at our departure, we were taken care of perfectly. Our lodges at Saruni Samburu and Saruni Mara were beautiful. The staff was welcoming and we had genuine conversations that gave us an appreciation of their culture. Matthys at Discover Africa listened to our priorities. He communicated well and made our remarkable safari to Kenya a dream come true.

Our safari trip to South Africa was nothing short of spectacular and I would like to thank Chrizaan for putting together a wonderful itinerary for us. Our first contact with Discover Africa was with a consultant who was amazing and very personable. Our planning was over a year out and, unfortunately, she moved on but I appreciated Alice Lombard (Head of Sales and Operations) stepping in and referring us to Chrizaan. I couldn’t have asked for a better consultant.

Because of our location the time discrepancy made communication a bit challenging, but through emails, WhatsApp and Zoom calls the interactions with Chrizaan were all timely and efficient (1/2 hr blocks of time were set aside on Chrizaan’s schedule where one could book Zoom chats). I liked the web design they use to view options for personalized itineraries – descriptions on potential lodges, information on daily activities etc.

Our trip included a 4 day visit to Cape Town before our safari and Chrizaan arranged all the necessary flights, transfers and tours associated and everything went smoothly. Little things like sending us an email with our flight reservation so we could check in 24 hrs before our flight were much appreciated. If we had questions during our trip she was always available. We thought that this safari was going to be a once in a lifetime trip but our experience made us feel like it’s something we would love to do again and I wouldn’t hesitate to use Chrizaan and Discover Africa once again.