Read reviews by travellers who booked their trips and went on safari with Discover Africa.
All reviews are sourced from independent review platforms (Safari Bookings and Google Reviews). Click on reviews to find out why we’re consistently rated 5-stars.
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Outstanding customer service from my trip facilitator Alice Lombard!
Lions Lodge game reserve in Kruger National park South Africa was amazing. I was unfamiliar with African Safari’s; however, Alice was extremely helpful and user friendly.
Lions Lodge game reserve in Kruger National park South Africa was amazing. I was unfamiliar with African Safari’s; however, Alice was extremely helpful and user friendly.
Dr. Darrin Porcher,
United States
20 Sep 2021
Great journey through Namibia!
Everything was perfectly organized. We can definitely recommend Discover Africa!
Everything was perfectly organized. We can definitely recommend Discover Africa!
Kristel,
Belgium
15 Sep 2021
Incredible Safari & Cape Town Experience!
Megan was incredibly helpful and very responsive anytime we had questions or needed anything! She handled everything to make our trip run smoothly and we can’t thank her enough! The suggested safari locations and accommodations were amazing and any tour recommendations were superb as well!
Megan was incredibly helpful and very responsive anytime we had questions or needed anything! She handled everything to make our trip run smoothly and we can’t thank her enough! The suggested safari locations and accommodations were amazing and any tour recommendations were superb as well!
Kelsey,
United States
9 Sep 2021
Excellent, efficient, fast, friendly, a lovely and friendly person with a good feeling about her!
How lucky we were to get Adelle Bell as our tour operator. We told her what we were looking for and she put together an amazing Kruger Safari for us. It was well organized and we had no problem with any arrangements , transfers, etc. All the lodges she chose for us, were excellent. She really was excellent in answering questions, even changing travel arrangements when we needed to fly from Nelspruit to Cape Town and then back to Jhb. She was excellent! Thank you Adelle for making our trip so memorable !!
How lucky we were to get Adelle Bell as our tour operator. We told her what we were looking for and she put together an amazing Kruger Safari for us. It was well organized and we had no problem with any arrangements , transfers, etc. All the lodges she chose for us, were excellent.
She really was excellent in answering questions, even changing travel arrangements when we needed to fly from Nelspruit to Cape Town and then back to Jhb. She was excellent! Thank you Adelle for making our trip so memorable !!
Dr. Benhard Jansen van Vuuren and Zenobia Mertsch,
South Africa
31 Aug 2021
Friendly and efficient.
Megan arranged a trip that was exactly what we wanted. She kept in touch frequently, got us the best deal and the tour more than exceeded our expectations.
Megan arranged a trip that was exactly what we wanted. She kept in touch frequently, got us the best deal and the tour more than exceeded our expectations.
Jennifer,
South Africa
30 Aug 2021
Takes care of all the details!
Discover Africa did a wonderful job in ensuring that all of our trip details were taken care of. Especially with all of the intricacies that Covid-19 placed on our trip, our vacation went extremely smoothly and every connection, pick-up, transfer and communication was well thought out and accounted for. It is rare, in our experience, that there is not at least one "hiccough" in one's travel plans, especially when the itinerary involves travel between multiple countries, each with their own Covid-19 protocols and requirements, but this trip went smoothly and every detail was considered and addressed.
Discover Africa did a wonderful job in ensuring that all of our trip details were taken care of. Especially with all of the intricacies that Covid-19 placed on our trip, our vacation went extremely smoothly and every connection, pick-up, transfer and communication was well thought out and accounted for.
It is rare, in our experience, that there is not at least one “hiccough” in one’s travel plans, especially when the itinerary involves travel between multiple countries, each with their own Covid-19 protocols and requirements, but this trip went smoothly and every detail was considered and addressed.
Jeff,
United States
26 Aug 2021
Antoinette was a competent, experienced, and well informed tour operator.
Antoinette was extremely prompt with responses to questions and most anxious to provide options for all of our requests for tours. She communicated using telephone, email, text and What’s App, whatever was required to assure we had answers as promptly as possible. When we had to make last minute changes to tours because of flight delays, she was immediately on top of it, allowing us to see everything we originally scheduled, despite loss of a full day in Cape Town. The guide service provided was exceptional. We had private tours for all events, allowing flexibility in timing and stops when we wanted. The Cape of Good Hope tour, the penguin colonies and Table Top Mountain gondola ride were amazing because of the knowledge of our guide. Our Botswana Safari and Victoria Falls Elephant camps were of excellent quality with diversity between Okavango Delta and Moremi camps that allowed extraordinary wildlife sightings. The elephant encounter at Victoria Falls and our helicopter and guided tour of the falls allowed us to really see its full magnitude. There are so many wonderful things to say about Antoinette and Discover Africa.
Antoinette was extremely prompt with responses to questions and most anxious to provide options for all of our requests for tours. She communicated using telephone, email, text and What’s App, whatever was required to assure we had answers as promptly as possible. When we had to make last minute changes to tours because of flight delays, she was immediately on top of it, allowing us to see everything we originally scheduled, despite loss of a full day in Cape Town.
The guide service provided was exceptional. We had private tours for all events, allowing flexibility in timing and stops when we wanted. The Cape of Good Hope tour, the penguin colonies and Table Top Mountain gondola ride were amazing because of the knowledge of our guide.
Our Botswana Safari and Victoria Falls Elephant camps were of excellent quality with diversity between Okavango Delta and Moremi camps that allowed extraordinary wildlife sightings. The elephant encounter at Victoria Falls and our helicopter and guided tour of the falls allowed us to really see its full magnitude. There are so many wonderful things to say about Antoinette and Discover Africa.
Darron and Mary,
United States
11 Aug 2021
Hard working, patient, persistent and thorough!
Megan worked hard to find us a safari that met our wishes and patiently answered a million different questions over a period of a year and a half after our trip was postponed in 2020 due to the pandemic lock down.
Megan worked hard to find us a safari that met our wishes and patiently answered a million different questions over a period of a year and a half after our trip was postponed in 2020 due to the pandemic lock down.
David,
United States
9 Aug 2021
Wonderful vacation and service.
We loved our Africa vacation. Despite the airline schedule changes involved the whole itinerary went smoothly thanks to our travel consultant Matthys Van Aswegan who monitored our connections so we could fully enjoy each destination. Our Sabi Sands Game Reserve Safari and Victoria Falls visit was breathtaking and mesmerizing. Each lodge was over the top with a wonderful staff. Hopefully, someday, we will be able to return!
We loved our Africa vacation. Despite the airline schedule changes involved the whole itinerary went smoothly thanks to our travel consultant Matthys Van Aswegan who monitored our connections so we could fully enjoy each destination.
Our Sabi Sands Game Reserve Safari and Victoria Falls visit was breathtaking and mesmerizing. Each lodge was over the top with a wonderful staff. Hopefully, someday, we will be able to return!
David,
United States
30 Jul 2021
Incredible! Great experience that far exceeded expectations.
A Tanzanian Safari had been a bucket list trip and Adelle at Discover Africa and Solly, our guide, made it better than we could have ever imagined! A few highlights Flexibility: we had to adjust dates and itineraries several times given personal conflicts and Adelle flexed with us at every step, offering thoughtful recommendations to make sure we’d be able to have the best possible experience. Overall Service: from pre-booking until we were back home, we felt genuinely cared about and like we were in great hands. Solly went out of his way to take routes and find spots off the beaten path to see the hard-to-find animals- answered our endless questions, all while doing some of the most impressive driving we've ever seen! Attention to Detail: Adelle reviewed our all arrangements in detail, catching an error I had made with flights and time zones that could have resulted in missing a full day- but was avoided thanks to her. Every detail was perfect at every step. Food, bed types, custom pieces of the itinerary, etc. Safety: it was of course a little disconcerting traveling during Covid and with my father who had only been out of the country once before- but the team was excellent and guided us through Covid requirements with ease and made us feel safe at every step, staying in constant contact and being very responsive. Accommodations: far exceeded expectations and were beyond what we imagined, perfectly capturing the essence of a safari. We lucked out that on several of the nights we were the only guests on property- so had over the top service. A reason to book before tourism comes surging back! Value: we knew this would be a bit of a pricy trip, but Adelle worked with us to get what we felt was a great overall value within our budget. She helped recommend where to pull back and where to spend more on hotels, activities, etc and her advice was excellent. Worth every penny. We could not say enough to compliment the team or recommend more highly - thanks again for the experience of a lifetime!!
A Tanzanian Safari had been a bucket list trip and Adelle at Discover Africa and Solly, our guide, made it better than we could have ever imagined! A few highlights
Flexibility: we had to adjust dates and itineraries several times given personal conflicts and Adelle flexed with us at every step, offering thoughtful recommendations to make sure we’d be able to have the best possible experience.
Overall Service: from pre-booking until we were back home, we felt genuinely cared about and like we were in great hands. Solly went out of his way to take routes and find spots off the beaten path to see the hard-to-find animals- answered our endless questions, all while doing some of the most impressive driving we’ve ever seen!
Attention to Detail: Adelle reviewed our all arrangements in detail, catching an error I had made with flights and time zones that could have resulted in missing a full day- but was avoided thanks to her. Every detail was perfect at every step. Food, bed types, custom pieces of the itinerary, etc.
Safety: it was of course a little disconcerting traveling during Covid and with my father who had only been out of the country once before- but the team was excellent and guided us through Covid requirements with ease and made us feel safe at every step, staying in constant contact and being very responsive.
Accommodations: far exceeded expectations and were beyond what we imagined, perfectly capturing the essence of a safari. We lucked out that on several of the nights we were the only guests on property- so had over the top service. A reason to book before tourism comes surging back!
Value: we knew this would be a bit of a pricy trip, but Adelle worked with us to get what we felt was a great overall value within our budget. She helped recommend where to pull back and where to spend more on hotels, activities, etc and her advice was excellent. Worth every penny. We could not say enough to compliment the team or recommend more highly – thanks again for the experience of a lifetime!!
Chris W,
United States
7 Jul 2021
Thorough, responsive, and comprehensive trip planning.
We originally booked 4 nights in Zimbabwe and Botswana for April 2020. The original planning and booking process was simple. Megan at Discover Africa provided a variety of options for durations and locations, and we were able to select the number of nights and the hotels that worked best for our budget and what we wanted to see/do. It was easy to add excursions such as boat tours and a helicopter flight over Victoria Falls. When Covid derailed our trip, we were able to defer all the bookings indefinitely. In Spring of 2021, we put everything back on track for May 2021, and Megan got us set up with appointments and the information we needed to get Covid PCR tests in Zimbabwe and Botswana. Everything went off without a hitch. Victoria Falls was extraordinary. The land transit to Botswana was complicated, but handled adroitly by the Wild Horizons drivers. We would have had a real headache figuring out those specifics without an experienced guide on the ground. Our time in Chobe National Park was wonderful; we saw so many animals from pretty close-up! Again, the guides here were great. All of our covid results came in very quickly, and we had no worries about making our next transit to another country. Can't recommend Discover Africa enough for getting you to and around Southern Africa. Even in these uncertain Covid times, it's very doable (check local conditions frequently though, as things seem to change rapidly).
We originally booked 4 nights in Zimbabwe and Botswana for April 2020. The original planning and booking process was simple. Megan at Discover Africa provided a variety of options for durations and locations, and we were able to select the number of nights and the hotels that worked best for our budget and what we wanted to see/do. It was easy to add excursions such as boat tours and a helicopter flight over Victoria Falls.
When Covid derailed our trip, we were able to defer all the bookings indefinitely. In Spring of 2021, we put everything back on track for May 2021, and Megan got us set up with appointments and the information we needed to get Covid PCR tests in Zimbabwe and Botswana. Everything went off without a hitch.
Victoria Falls was extraordinary. The land transit to Botswana was complicated, but handled adroitly by the Wild Horizons drivers. We would have had a real headache figuring out those specifics without an experienced guide on the ground.
Our time in Chobe National Park was wonderful; we saw so many animals from pretty close-up! Again, the guides here were great. All of our covid results came in very quickly, and we had no worries about making our next transit to another country. Can’t recommend Discover Africa enough for getting you to and around Southern Africa.
Even in these uncertain Covid times, it’s very doable (check local conditions frequently though, as things seem to change rapidly).
Gary,
United States
5 Jul 2021
Antoinette is not only kind and attentive, but truly WONDERFUL!
I'm not quite sure where to begin when describing my trip to South Africa. It started with impeccable service with our guide/operator Antoinette. She made the process easy and understood that our trip was truly in her hands (we've never had a safari holiday). To begin, everywhere we stayed was impeccably clean, safe, but also just truly enjoyable and fun. The animals we saw we're incredible. Our guides were not only knowledgeable, but extremely kind. I can't emphasize the service and generosity we felt at every spot. It was exactly what we dreamed of. Animals at every turn. Delicious food and drink. An experience of a lifetime that I can't wait to repeat. This was worth every penny and more.
I’m not quite sure where to begin when describing my trip to South Africa. It started with impeccable service with our guide/operator Antoinette. She made the process easy and understood that our trip was truly in her hands (we’ve never had a safari holiday).
To begin, everywhere we stayed was impeccably clean, safe, but also just truly enjoyable and fun. The animals we saw we’re incredible. Our guides were not only knowledgeable, but extremely kind. I can’t emphasize the service and generosity we felt at every spot. It was exactly what we dreamed of. Animals at every turn. Delicious food and drink.
An experience of a lifetime that I can’t wait to repeat. This was worth every penny and more.
Michelle,
United States
17 Jun 2021
Our reviews are sourced from Safari Bookings and Google Reviews.