Read reviews by travellers who booked their trips and went on safari with Discover Africa.
All reviews are sourced from independent review platforms (Safari Bookings and Google Reviews). Click on reviews to find out why we’re consistently rated 5-stars.
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Superb service!
We first reached out to two agencies when we were looking to book our trip to South Africa. They didn't really answer our questions and took days to respond. One actually stopped responding altogether and we gave up after 3-4 follow ups. Then a friend recommended Discover Africa. She and her daughter both used them for their separate trips and both were very happy with the service. They certainly did not disappoint. Megan Warrington, our agent with Discover Africa, was... IS amazing! She responded right away and answered all (TONS and TONS!) of our questions fully and clearly. We never waited long for a response and the only things that held up responses were the time difference and both of our office hours. We gave her our desired travel dates, list of activities we'd like to do, accommodation types and a budget (a pretty low one at that) and she made it all happen! She revised the itinerary per our requests several times and seemed happy to do it every time. There were 5 travelers in our group and she accommodated every single one of our requests. They also provide all the information (contacts, tips, etc.) leading right up to the trip for everything we would need should we have any questions or issues before, during and after our trip. The trip itself was unbelievable! They really put together an amazing itinerary for us and we did not have any complications with anything. The lodges were great, the safaris were amazing, all the transfers were on time, everything was just as the itinerary explained it would be. This trip far exceeded our expectations and it was all thanks to Discover Africa and Megan Warrington (and of course our friend that made the recommendation)!
We first reached out to two agencies when we were looking to book our trip to South Africa. They didn’t really answer our questions and took days to respond. One actually stopped responding altogether and we gave up after 3-4 follow ups.
Then a friend recommended Discover Africa. She and her daughter both used them for their separate trips and both were very happy with the service. They certainly did not disappoint.
Megan Warrington, our agent with Discover Africa, was… IS amazing! She responded right away and answered all (TONS and TONS!) of our questions fully and clearly. We never waited long for a response and the only things that held up responses were the time difference and both of our office hours.
We gave her our desired travel dates, list of activities we’d like to do, accommodation types and a budget (a pretty low one at that) and she made it all happen! She revised the itinerary per our requests several times and seemed happy to do it every time. There were 5 travelers in our group and she accommodated every single one of our requests. They also provide all the information (contacts, tips, etc.) leading right up to the trip for everything we would need should we have any questions or issues before, during and after our trip.
The trip itself was unbelievable! They really put together an amazing itinerary for us and we did not have any complications with anything. The lodges were great, the safaris were amazing, all the transfers were on time, everything was just as the itinerary explained it would be.
This trip far exceeded our expectations and it was all thanks to Discover Africa and Megan Warrington (and of course our friend that made the recommendation)!
Julia,
United States
23 Dec 2015
Professional, well organised excellent knowledge of destination.
Although our safari was very expensive for us as South Africans we were satisfied that we got a value for money experience. It was a once in a lifetime safari. Knowledgeable, professional guides - experience far beyond our expectations. They were prepared to go the extra mile to satisfy our needs. The accommodation very well situated/ chosen to give us an optimum wildlife experience.
Although our safari was very expensive for us as South Africans we were satisfied that we got a value for money experience.
It was a once in a lifetime safari.
Knowledgeable, professional guides – experience far beyond our expectations. They were prepared to go the extra mile to satisfy our needs. The accommodation very well situated/ chosen to give us an optimum wildlife experience.
Uwe and Doreza Kersandt,
South Africa
9 Oct 2015
Dream Work Through Team Work!
History was made in supporting Chaeli Mycroft to become the 1st quadraplegic female to summit Kilimanjaro. What amazing partners Discover Africa are! Great communications from home team ensured that getting to Tanzania happened without a hitch. The arduous Kili Climb itself took many months of planning, logistical preparation - and Carel Verhoef was a brilliant Team Leader. The website created to document this epic adventure invited the world to share this historical experience in real time. Thank you, Discover Africa - you guys ROCK! Thank you for making this amazing adventure a reality and for ensuring that Team Awesome - including Chaeli - realised their Dream of reaching Uhuru Point. And a special word of thanks in bringing all of them safely home again!
History was made in supporting Chaeli Mycroft to become the 1st quadraplegic female to summit Kilimanjaro.
What amazing partners Discover Africa are! Great communications from home team ensured that getting to Tanzania happened without a hitch.
The arduous Kili Climb itself took many months of planning, logistical preparation – and Carel Verhoef was a brilliant Team Leader. The website created to document this epic adventure invited the world to share this historical experience in real time.
Thank you, Discover Africa – you guys ROCK! Thank you for making this amazing adventure a reality and for ensuring that Team Awesome – including Chaeli – realised their Dream of reaching Uhuru Point. And a special word of thanks in bringing all of them safely home again!
Zelda Mycroft,
South Africa
1 Oct 2015
Trip of a lifetime to Serengeti and Masai Mara!
Our service from Carel at Discover Africa was outstanding. His recommendations on the timing of our trip, the lodges we should book, communication and overall assistance ensured that our trip went off very smoothly and that we were in the right place at the right time. Discover Africa would certainly earn 5 stars from us, if their back office support in Cape Town was as good as Carel's service when we needed their assistance in Kenya. I would happily recommend Carel Verhoef and his excellent service anytime. Thank you for a fantastic trip.
Our service from Carel at Discover Africa was outstanding. His recommendations on the timing of our trip, the lodges we should book, communication and overall assistance ensured that our trip went off very smoothly and that we were in the right place at the right time.
Discover Africa would certainly earn 5 stars from us, if their back office support in Cape Town was as good as Carel’s service when we needed their assistance in Kenya. I would happily recommend Carel Verhoef and his excellent service anytime.
Thank you for a fantastic trip.
Patti Legg,
South Africa
17 Sep 2015
Very professional and very helpful and very friendly.
The tour was excellent. It has exceeded our expectations. The tour Guide and driver were very professional, friendly, and so helpful. It was a trip of a lifetime for me and my husband. I have recommended this company to all my friends, Megan Warrington was so accommodating and very helpful, she is always available to provide advice. I am very happy to have dealt with this company. Their reputation is above excellent, 10 stars!!!!
The tour was excellent. It has exceeded our expectations.
The tour Guide and driver were very professional, friendly, and so helpful. It was a trip of a lifetime for me and my husband. I have recommended this company to all my friends, Megan Warrington was so accommodating and very helpful, she is always available to provide advice.
I am very happy to have dealt with this company. Their reputation is above excellent, 10 stars!!!!
Florence,
Australia
28 Jun 2015
Discover Africa organized a perfect Botswana safari for us.
It took one e-mail to Discover Africa (very friendly and competent staff), one phone call for details and one phone call for minor modifications and in the end we had a perfect holiday experience - a magical Botswana safari as they titled it. The self-driving tour (4x4 camper) included Kalahari, the pans, Okavango, Victoria falls, Tuli block. In detail we have been at some fantastic spots we would have missed without their recommendations. The pre-organized accommodation (on campgrounds in our camper, in tented camps, in hotels and in luxury safari lodges) turned out as a mixture tailored to us. Summary: Discover Africa organized a perfect trip for us.
It took one e-mail to Discover Africa (very friendly and competent staff), one phone call for details and one phone call for minor modifications and in the end we had a perfect holiday experience – a magical Botswana safari as they titled it. The self-driving tour (4×4 camper) included Kalahari, the pans, Okavango, Victoria falls, Tuli block.
In detail we have been at some fantastic spots we would have missed without their recommendations. The pre-organized accommodation (on campgrounds in our camper, in tented camps, in hotels and in luxury safari lodges) turned out as a mixture tailored to us.
Summary: Discover Africa organized a perfect trip for us.
Friedrich,
Germany
22 Jun 2015
Breathtaking, exclusive, unforgettable!
Every one was so helpful in making the arrangements. The booking people helped in all the questions we had, they were polite and helpful. The tour and lodge were amazing. Every one was helpful and very interesting to talk to. They made our stay homey and welcoming.
Every one was so helpful in making the arrangements. The booking people helped in all the questions we had, they were polite and helpful. The tour and lodge were amazing. Every one was helpful and very interesting to talk to. They made our stay homey and welcoming.
Sheila,
United States
19 Jun 2015
Superb safari and well organised.
Our trip was arranged by Carel Verhoef at discoverafrica.com and was perfectly organised. We flew into the Masai Mara from Nairobi and all flight connections and transfers were arranged for us and went like clockwork. Carel was also very generous with his advice having lived in East Africa for some years – he is a mine of useful information. My wife and I have had this trip to see the wildebeest migration on our bucket list for some time and we decided to go this year to coincide with our wedding anniversary. For that reason we were looking for something special yet reasonably priced and Carel helped us find Mara Ngenche. What a spectacularly good choice that was. We stayed for 5 nights the camp and were extremely well looked after. The staff are fantastic. Our waiter, Steve, learnt what food we liked and didn’t like and was always on hand with a glass of wine and also taught us some Swahili! The Masai guards who escorted us to & from our tent especially Musanga, Karbolo & Lindeni were always on hand, very polite and interesting. Almost everyone speaks excellent English. The game drive vehicle that we used was completely open at the top and sides and was very comfortable. We had some fabulous sightings with Joseph, our very experienced driver/guide. He was excellent at anticipating the animal’s movements to ensure good photos. In one afternoon we saw the Big 5 and on another occasion 4½, as we could only see the leopard’s tail that time. The position of the camp on the confluence of two rivers was so relaxing and we often sat on the deck watching the 30 or so hippos all day, even though they didn’t move very much. Breakfasts and lunches were served under the trees beside the river. Dinner, served in the restaurant, was four courses and was beautifully prepared and presented. Overall, it was a fantastic trip and the staff at Mara Ngenche made it more than special. When it came time to leave, my wife cried because she didn’t want to go. Of all the holidays we’ve had over the years, this has been our most memorable.
Our trip was arranged by Carel Verhoef at discoverafrica.com and was perfectly organised.
We flew into the Masai Mara from Nairobi and all flight connections and transfers were arranged for us and went like clockwork. Carel was also very generous with his advice having lived in East Africa for some years – he is a mine of useful information.
My wife and I have had this trip to see the wildebeest migration on our bucket list for some time and we decided to go this year to coincide with our wedding anniversary. For that reason we were looking for something special yet reasonably priced and Carel helped us find Mara Ngenche. What a spectacularly good choice that was.
We stayed for 5 nights the camp and were extremely well looked after. The staff are fantastic. Our waiter, Steve, learnt what food we liked and didn’t like and was always on hand with a glass of wine and also taught us some Swahili! The Masai guards who escorted us to & from our tent especially Musanga, Karbolo & Lindeni were always on hand, very polite and interesting. Almost everyone speaks excellent English.
The game drive vehicle that we used was completely open at the top and sides and was very comfortable. We had some fabulous sightings with Joseph, our very experienced driver/guide. He was excellent at anticipating the animal’s movements to ensure good photos. In one afternoon we saw the Big 5 and on another occasion 4½, as we could only see the leopard’s tail that time.
The position of the camp on the confluence of two rivers was so relaxing and we often sat on the deck watching the 30 or so hippos all day, even though they didn’t move very much. Breakfasts and lunches were served under the trees beside the river. Dinner, served in the restaurant, was four courses and was beautifully prepared and presented.
Overall, it was a fantastic trip and the staff at Mara Ngenche made it more than special. When it came time to leave, my wife cried because she didn’t want to go. Of all the holidays we’ve had over the years, this has been our most memorable.
Geoffrey Burton,
South Africa
18 Jun 2015
Our agent was very efficient and replied to our emails without any waiting and worrying.
We went on Safari to Phinda Game Reserve which was our choice as was the the choice of 2 nights on the Rovos train. Our agent was quite happy with helping us with anything we requested. We worked out dates of where we wanted to be and when and for how long and Meagan was very helpful in getting the whole trip to work in. She worked especially well with us as we chose to make some bookings ourselves and she fell in with we wanted to do. We would not hesitate in recommending Discover Africa to friends who are looking to spend time in your part of the world.
We went on Safari to Phinda Game Reserve which was our choice as was the the choice of 2 nights on the Rovos train. Our agent was quite happy with helping us with anything we requested. We worked out dates of where we wanted to be and when and for how long and Meagan was very helpful in getting the whole trip to work in. She worked especially well with us as we chose to make some bookings ourselves and she fell in with we wanted to do.
We would not hesitate in recommending Discover Africa to friends who are looking to spend time in your part of the world.
Madeline & Raymond Goodman,
Australia
13 Jun 2015
Kilimanjaro Private Climb was fantastic!
We had a wonderful experience with the Discover Africa team on our trip to Kilimanjaro and Zanzibar. Due to unforeseen circumstances we needed to head down early and their team were most helpful in arranging exciting new options for us while we waited to travel to the rest of our holiday destinations. Overall a sensational trip and all round excellent service.
We had a wonderful experience with the Discover Africa team on our trip to Kilimanjaro and Zanzibar.
Due to unforeseen circumstances we needed to head down early and their team were most helpful in arranging exciting new options for us while we waited to travel to the rest of our holiday destinations.
Overall a sensational trip and all round excellent service.
Mark Tomlinson,
South Africa
10 Jun 2015
Dream safari honeymoon!
From the first interaction with Megan and the Discover Africa team I knew I could trust them with my honeymoon plans. Communication was fantastic with all my requests and changes quickly addressed. They also provided great advice on accomadation and things to do. The trip itself was once in a life time and something my wife and I will never forget. Everything was perfectly organized allowing me to relax and enjoy our special time together. I would definitely recommend discovering Africa with Discover Africa!
From the first interaction with Megan and the Discover Africa team I knew I could trust them with my honeymoon plans.
Communication was fantastic with all my requests and changes quickly addressed. They also provided great advice on accomadation and things to do. The trip itself was once in a life time and something my wife and I will never forget.
Everything was perfectly organized allowing me to relax and enjoy our special time together. I would definitely recommend discovering Africa with Discover Africa!
Warwick,
South Africa
9 Jun 2015
A trip that was easy to organise and hard to forget.
We visited Madikwe and Madagascar for our honeymoon in 2014. It was a dream trip that was made possible by Discover Africa. The best part of their service was the ease with which it was handled. Their website is very clear and full of options and the consultants are prompt in their response. I usually book various parts of my holidays through separate operators because I feel I can mix n match as I please but booking the entire trip through Discover Africa left me feeling like I was in good hands and making the right choices. Madikwe and Madagascar were both fantastic destinations that I can recommend. We saw big 5 on our first day!
We visited Madikwe and Madagascar for our honeymoon in 2014.
It was a dream trip that was made possible by Discover Africa. The best part of their service was the ease with which it was handled. Their website is very clear and full of options and the consultants are prompt in their response.
I usually book various parts of my holidays through separate operators because I feel I can mix n match as I please but booking the entire trip through Discover Africa left me feeling like I was in good hands and making the right choices.
Madikwe and Madagascar were both fantastic destinations that I can recommend. We saw big 5 on our first day!
Lexi Spheris,
South Africa
9 Jun 2015
Our reviews are sourced from Safari Bookings and Google Reviews.