Read reviews by travellers who booked their trips and went on safari with Discover Africa.
All reviews are sourced from independent review platforms (Safari Bookings and Google Reviews). Click on reviews to find out why we’re consistently rated 5-stars.
Use the filter below to read reviews by travellers from your home country.
Amazing safari in Sabi sands game reserve!
We saw the big five which was really lucky. The guides were amazing. Food could have been better.
We saw the big five which was really lucky. The guides were amazing. Food could have been better.
Flyingbee,
Denmark
6 May 2019
Excellent communication, professional & helpful service with quick response times.
We had a wonderful family holiday in South Africa and Botswana. Matthys at Discover Africa put a great itinerary together, everything worked like clockwork and as advertised. The accommodations, food, flights, transfers and the land and water safaris were excellent with our safari guide being very knowledgeable. Staff at the safari camps were attentive & courteous. Our visit to Camp Moremi exceeded expectations and we viewed four of the big five ( no rhino, but we knew this in advance) plus many other animals. The internal flights with Safari Air were an adventure in their own right – especially the Cessna Van. Pilots were professional and helpful. Thank you for making this a memorable holiday.
We had a wonderful family holiday in South Africa and Botswana. Matthys at Discover Africa put a great itinerary together, everything worked like clockwork and as advertised. The accommodations, food, flights, transfers and the land and water safaris were excellent with our safari guide being very knowledgeable. Staff at the safari camps were attentive & courteous. Our visit to Camp Moremi exceeded expectations and we viewed four of the big five ( no rhino, but we knew this in advance) plus many other animals. The internal flights with Safari Air were an adventure in their own right – especially the Cessna Van. Pilots were professional and helpful. Thank you for making this a memorable holiday.
Pete,
Ireland
26 Apr 2019
The staff was very helpful!
She was very concise and helpful in communicating, not being too naggy or giving too much information. I think In terms of living up to expectations, the safari location was a little more beaten up than we had anticipated and the food wasn't great, but the staff were very nice and we saw a ton of wildlife which was great.
She was very concise and helpful in communicating, not being too naggy or giving too much information. I think In terms of living up to expectations, the safari location was a little more beaten up than we had anticipated and the food wasn’t great, but the staff were very nice and we saw a ton of wildlife which was great.
ag,
United States
2 Apr 2019
It was clear that we were working with a tour operator who knew what he was doing.
We had Discover Africa plan pretty much our entire trip (16 days in country with two travel days). They did all the transfers, picked out the lodgings, managed our airfare in country and booked all of our guides. Everything went EXACTLY as planned with no hiccups or issues of any kind. Our transfers were always waiting for us. Our guides were always great people to talk to, knowledgeable and on time. We loved having the online itinerary to look through and share with friends to look at our plans. We made some small tweaks here and there to what Matthys suggested and in hindsight, we probably should have just done what he suggested. We stayed in two different bush camps to see different terrains and animals, and that was a really smart choice. The places he picked out were high quality and really enjoyable. The hotel in Cape Town was exactly what we wanted. We wanted a mid range hotel near the waterfront where we were close to everything as we planned on being out touring and doing things. We would definitely use this company again and will recommend them to others without reservation.
We had Discover Africa plan pretty much our entire trip (16 days in country with two travel days). They did all the transfers, picked out the lodgings, managed our airfare in country and booked all of our guides.
Everything went EXACTLY as planned with no hiccups or issues of any kind. Our transfers were always waiting for us. Our guides were always great people to talk to, knowledgeable and on time. We loved having the online itinerary to look through and share with friends to look at our plans. We made some small tweaks here and there to what Matthys suggested and in hindsight, we probably should have just done what he suggested. We stayed in two different bush camps to see different terrains and animals, and that was a really smart choice.
The places he picked out were high quality and really enjoyable. The hotel in Cape Town was exactly what we wanted. We wanted a mid range hotel near the waterfront where we were close to everything as we planned on being out touring and doing things.
We would definitely use this company again and will recommend them to others without reservation.
Steve Gardner,
United States
17 Mar 2019
Fantastic service!
Everything was tailored to my needs and preferences. Alice was prompt and always ready to accommodate my wishes and budget. I couldn't ask for better and wouldn't use anyone else.
Everything was tailored to my needs and preferences. Alice was prompt and always ready to accommodate my wishes and budget. I couldn’t ask for better and wouldn’t use anyone else.
Joy Al-Sofi,
Hong Kong SAR China
15 Mar 2019
A trip for enjoyment and experiencing Africa!
Since the beginning, agents and staff of Discover Africa already work in a professional way for me to plan the trip. Their quick responses to my questions help us a lot before departing from our place to the Africa continent. When we were in our trip, we can feel that everything is well arranged. All the guides for safari drives and staffs in lodges are doing their excellent jobs for us and we think the trip is really unforgettable. We can see some 'world-class' attractions during the trip, many amazing wild animals in the safaris and then we can enjoy and relax in the lodges. All these are beyond our expectations. Thank you very much.
Since the beginning, agents and staff of Discover Africa already work in a professional way for me to plan the trip. Their quick responses to my questions help us a lot before departing from our place to the Africa continent.
When we were in our trip, we can feel that everything is well arranged. All the guides for safari drives and staffs in lodges are doing their excellent jobs for us and we think the trip is really unforgettable. We can see some ‘world-class’ attractions during the trip, many amazing wild animals in the safaris and then we can enjoy and relax in the lodges.
All these are beyond our expectations. Thank you very much.
YT,
Hong Kong SAR China
29 Feb 2020
Expert and provide excellent service.
The communication regarding the trip was very smooth , taking care of each details, responding immediately to questions , queries . The safari was fantastic with a very professional guide . Absolutely meeting my expectations , I felt safe ,comfortable , inspired and enjoyed the Tanzanian adventure.
The communication regarding the trip was very smooth , taking care of each details, responding immediately to questions , queries . The safari was fantastic with a very professional guide . Absolutely meeting my expectations , I felt safe ,comfortable , inspired and enjoyed the Tanzanian adventure.
Agnes,
Hungary
23 Feb 2020
Friendly, efficient and very helpful in all aspects of organising our safari in Botswana.
Right from the initial enquiry we were given useful advice on the type of trip to do in Botswana in February, the booking was handled efficiently, and all contact was of a friendly and courteous nature. We had some issues with our international flights, but our consultant (Judy Burrows) helped us to resolve these despite not having been involved in the booking process. The safari itself ran very smoothly, from being met off our flight and assisted through the airport in Maun by representatives of the charter flight company (Moremi), through all the transfers between camps, and a final meet and transfer to our hotel at the end of our trip. The camps were all of an excellent standard, and we had many memorable sightings of animals and birds. The guides were very knowledgeable and skilled at tracking predators in particular. The food was excellent, and rooms comfortable and clean. It was good to see that the safari company (Kwando) employed mainly local people at all levels including management, and the inclusion of a short session of singing and dancing by camp staff before dinner one night was a highlight of the holiday. I would definitely use Discover Africa again for future trips.
Right from the initial enquiry we were given useful advice on the type of trip to do in Botswana in February, the booking was handled efficiently, and all contact was of a friendly and courteous nature. We had some issues with our international flights, but our consultant (Judy Burrows) helped us to resolve these despite not having been involved in the booking process.
The safari itself ran very smoothly, from being met off our flight and assisted through the airport in Maun by representatives of the charter flight company (Moremi), through all the transfers between camps, and a final meet and transfer to our hotel at the end of our trip. The camps were all of an excellent standard, and we had many memorable sightings of animals and birds. The guides were very knowledgeable and skilled at tracking predators in particular.
The food was excellent, and rooms comfortable and clean. It was good to see that the safari company (Kwando) employed mainly local people at all levels including management, and the inclusion of a short session of singing and dancing by camp staff before dinner one night was a highlight of the holiday.
I would definitely use Discover Africa again for future trips.
Heather,
United Kingdom
21 Feb 2020
I'll never travel without an agent again!
Discover Africa was my first time using a travel agent. I was a bit nervous hiring a company online whom I'd never heard of, and then sending thousands of dollars over to. All I could hope for was that there was someone waiting for us when we showed up at the airport. I had a ton of confidence immediately though as Adelle (our agent) answered all of my questions, updated our itinerary with new changes, and gave great recommendations for activities - as well as incorporating our own itinerary for a private Sheldrick Trust viewing. She was super helpful leading up to our trip. Her true value really showed when we got there, though. She was easy to reach when we had questions and made adjustments in the moment for us. I got sick 3 days in and had to stay in the hospital for a few days, causing us to miss an entire part of our itinerary and two flights. Adele jumped into action with her local rep and made sure that we were taken care of, that our flights were completely rebooked (and we paid no extra money), and even got us a refund from the accommodation we were supposed to stay in! It was absolutely amazing. The safari we were supposed to go to also got flooded so our accommodation got moved. It was a perfectly seamless transition for us, even though I imagine it was quite a bit of chaos behind the scenes. We got upgraded to a nicer camp and had transportation ready and waiting at each and every step. I would recommend Discover Africa to every single person considering a trip to Africa. We for sure wouldn't have been able to do all ourselves!
Discover Africa was my first time using a travel agent. I was a bit nervous hiring a company online whom I’d never heard of, and then sending thousands of dollars over to. All I could hope for was that there was someone waiting for us when we showed up at the airport.
I had a ton of confidence immediately though as Adelle (our agent) answered all of my questions, updated our itinerary with new changes, and gave great recommendations for activities – as well as incorporating our own itinerary for a private Sheldrick Trust viewing. She was super helpful leading up to our trip. Her true value really showed when we got there, though. She was easy to reach when we had questions and made adjustments in the moment for us.
I got sick 3 days in and had to stay in the hospital for a few days, causing us to miss an entire part of our itinerary and two flights. Adele jumped into action with her local rep and made sure that we were taken care of, that our flights were completely rebooked (and we paid no extra money), and even got us a refund from the accommodation we were supposed to stay in! It was absolutely amazing. The safari we were supposed to go to also got flooded so our accommodation got moved.
It was a perfectly seamless transition for us, even though I imagine it was quite a bit of chaos behind the scenes. We got upgraded to a nicer camp and had transportation ready and waiting at each and every step.
I would recommend Discover Africa to every single person considering a trip to Africa. We for sure wouldn’t have been able to do all ourselves!
Sarah Kirkpatrick,
Canada
20 Feb 2020
Megan found us the perfect honeymoon safari experience.
My wife and I spent a while doing research and talked to several groups to find the perfect balance of price, location, and luxury we were looking for on our 3 night safari as part of a honeymoon trip to South Africa. Megan Warrington and her team understood exactly what we were looking for and found the perfect option for us (Jock Safari Lodge) that we wouldn't have uncovered otherwise. Not only that, but Discover Africa was so easy to deal with, very responsive any time we had questions, and provided just the right amount of communication in the lead up to our trip. Frankly, I didn't expect to enjoy the safari experience as much as I did. But it was incredible and now I'm trying to figure out a way to do it again. I'll certainly be contacting Megan and Discover Africa for their guidance next time as well.
My wife and I spent a while doing research and talked to several groups to find the perfect balance of price, location, and luxury we were looking for on our 3 night safari as part of a honeymoon trip to South Africa.
Megan Warrington and her team understood exactly what we were looking for and found the perfect option for us (Jock Safari Lodge) that we wouldn’t have uncovered otherwise.
Not only that, but Discover Africa was so easy to deal with, very responsive any time we had questions, and provided just the right amount of communication in the lead up to our trip.
Frankly, I didn’t expect to enjoy the safari experience as much as I did. But it was incredible and now I’m trying to figure out a way to do it again. I’ll certainly be contacting Megan and Discover Africa for their guidance next time as well.
Thomas Mitchell,
United States
7 Feb 2020
We found Serenity on our amazing Kenya safari.
The safari tour was exceptional. The properties, guides and service were top-notch. Our expectations were very high and this trip far exceeded them. Communication was very good. Everything expected happened, plus more. Matthys worked very hard to help with everything that we needed.
The safari tour was exceptional. The properties, guides and service were top-notch. Our expectations were very high and this trip far exceeded them. Communication was very good. Everything expected happened, plus more. Matthys worked very hard to help with everything that we needed.
Cheryl,
United States
7 Jan 2020
Fabulous intro to South Africa!
Everything was as expected. Our vacation was amazing from transfers to lodging to activities. We had one small hiccup with a transfer; I contacted Discover Africa via email and Alice was immediately digging into the problem and guaranteeing no more issues. Our 2 safari lodges were incredible. I would definitely use Discover Africa again!
Everything was as expected. Our vacation was amazing from transfers to lodging to activities. We had one small hiccup with a transfer; I contacted Discover Africa via email and Alice was immediately digging into the problem and guaranteeing no more issues. Our 2 safari lodges were incredible. I would definitely use Discover Africa again!
Erica,
United States
7 Jan 2020
Our reviews are sourced from Safari Bookings and Google Reviews.