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We first reached out to two agencies when we were looking to book our trip to South Africa. They didn’t really answer our questions and took days to respond. One actually stopped responding altogether and we gave up after 3-4 follow ups.
Then a friend recommended Discover Africa. She and her daughter both used them for their separate trips and both were very happy with the service. They certainly did not disappoint.
Megan Warrington, our agent with Discover Africa, was… IS amazing! She responded right away and answered all (TONS and TONS!) of our questions fully and clearly. We never waited long for a response and the only things that held up responses were the time difference and both of our office hours.
We gave her our desired travel dates, list of activities we’d like to do, accommodation types and a budget (a pretty low one at that) and she made it all happen! She revised the itinerary per our requests several times and seemed happy to do it every time. There were 5 travelers in our group and she accommodated every single one of our requests. They also provide all the information (contacts, tips, etc.) leading right up to the trip for everything we would need should we have any questions or issues before, during and after our trip.
The trip itself was unbelievable! They really put together an amazing itinerary for us and we did not have any complications with anything. The lodges were great, the safaris were amazing, all the transfers were on time, everything was just as the itinerary explained it would be.
This trip far exceeded our expectations and it was all thanks to Discover Africa and Megan Warrington (and of course our friend that made the recommendation)!
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15 Nov 2018
