Climbing Kilimanjaro in May

Very professional in the approach of customer’s needs. Intelligent in the approach and in the design of our safari in Botswana taking into account some of the constraints that we had. We were extremely happy with all the camps that were recommended to us. Thumbs up!

All bookings were at luxurious and convenient places. The camp tents are beautifully decorated with a rustic look and feel. Food service were amazing for most part. The bush drives are as best as it could be given the rainy season etc. Punctuality has been an added attribute.

Megan Warrington was amazing to work with. She was very informative and kept us up to date on everything. I found out that I would need to have surgery a few days after returning from the trip and asked Megan if she would be able to arrange for a wheelchair to be at the airports and activities we had planned. She got everything scheduled and sent me confirmations within a short period of time…That is what you call service!!!!!

This was our first time going on a Safari, and also the first time using a travel expert to organise part of our trip. I was so impressed with how quick and easy the whole process was and Chrizaan tailored our experience to meet our travel needs whilst providing recommendations / tips for some really special and unique safari lodges.

I have recommended Chrizaan and the Discover Africa company to anyone who will listen!

Everything was more than what I expected. From the safari drives to the lodging and food was five star. At the camps, one was pampered. Everyone was personable and made me feel at home. The entire trip was wonderful!

We had a wonderful experience with Discover Africa and, specifically, Dev Panaino. Dev helped us plan a dream vacation to South Africa and Zimbabwe and made the planning from our end effortless. We met with Dev via Zoom calls for the initial trip planning, and he regularly followed up with us via email. Dev was personable, easy to work with, and really listened when we outlined the experiences we desired on this trip. He designed an itinerary that met and even exceeded all our goals. With his knowledge of the area, he had great ideas for enhancing our adventure. Discover Africa provided us with comprehensive information on how to prepare for the trip down to the smallest detail. We left home with our travel documents safely in tow and the knowledge that we could reach out to Dev at any time should difficulties arise. And they sure did.

It’s worth noting that Dev arranged all our ground transportation at each leg of the trip as well as a private guide for several excursions. We traveled in unexpected luxury on the excursions with a knowledgeable, friendly guide who really added depth to the experiences. Dev also strongly recommended a safari lodge other than the more popular (and expensive) choices we had researched ourselves on-line. It turned out to be a true hidden gem, upscale yet cozier and more intimate than the others.

One of us had an unfortunate, vacation-ending injury on the fourth day of the trip (bad fall resulting in a broken kneecap requiring immediate surgery). We contacted Dev almost immediately in near-panic about what to do and how to get home. He really rose to the occasion, reassuring us that he would help and we’d be safe. Dev made many on-the-fly arrangements for us, from finding last-minute hotel accommodations and dealing with the local airline to arranging ground transportation and making all the necessary cancellations/re-bookings. Following our return home, he provided gathered helpful information to support our travel insurance claim.

Although our trip did not work out as planned, needless to say we highly recommend Dev Panaino at Discover Africa and would absolutely work with him again.