Serengeti in August

All advising given by Discover Africa (in our case, by Justin Van Wyk) was really helpful and the programe they have outlined was great. Everything went really smooth and professional.

This was our first experience using an online booking agent and it was outstanding. Justin went through our requirements even though we were pretty sure we knew what we wanted (we really didn’t!) and came up with a plan that met our needs, including coordination with our existing travel plans. I can’t say enough good things about Justin and the folks at Discover Africa Safaris.

Our safari trip to South Africa was nothing short of spectacular and I would like to thank Chrizaan for putting together a wonderful itinerary for us. Our first contact with Discover Africa was with a consultant who was amazing and very personable. Our planning was over a year out and, unfortunately, she moved on but I appreciated Alice Lombard (Head of Sales and Operations) stepping in and referring us to Chrizaan. I couldn’t have asked for a better consultant.

Because of our location the time discrepancy made communication a bit challenging, but through emails, WhatsApp and Zoom calls the interactions with Chrizaan were all timely and efficient (1/2 hr blocks of time were set aside on Chrizaan’s schedule where one could book Zoom chats). I liked the web design they use to view options for personalized itineraries – descriptions on potential lodges, information on daily activities etc.

Our trip included a 4 day visit to Cape Town before our safari and Chrizaan arranged all the necessary flights, transfers and tours associated and everything went smoothly. Little things like sending us an email with our flight reservation so we could check in 24 hrs before our flight were much appreciated. If we had questions during our trip she was always available. We thought that this safari was going to be a once in a lifetime trip but our experience made us feel like it’s something we would love to do again and I wouldn’t hesitate to use Chrizaan and Discover Africa once again.

Our experience with Discover Africa was great. Justin Van Wyk, our consultant, was extremely accommodating, worked through a number of options to meet our dates and requirements, and checked in at numerous occasions before during and after the trip to check that everything was okay and that we were having a fantastic time as to plan. Justin was extremely responsive and fantastic to deal with. I would highly recommend Justin and Discover Africa to anyone looking to organise an amazing safari.

Susan and the team from Discover Africa you have excelled yourself through the initial contact to the very end of our journey. We were dazzled with the views of Cape Town. Victoria Falls and of course the game parks. The animals did not disappoint the spectacular service of all the staff will be etched in our memories forever.

The animals were the stars of the show but I have to mention the service,food and accomodation was out of this world. I took this tour with my 23 year old son and i was so impressed with all that this beautiful country had to offer. Susan, from the Wales family you are one amazing lady. Thank you again. To see our trip visit on instagram Saxons_odyssey

We had a wonderful experience with Discover Africa and, specifically, Dev Panaino. Dev helped us plan a dream vacation to South Africa and Zimbabwe and made the planning from our end effortless. We met with Dev via Zoom calls for the initial trip planning, and he regularly followed up with us via email. Dev was personable, easy to work with, and really listened when we outlined the experiences we desired on this trip. He designed an itinerary that met and even exceeded all our goals. With his knowledge of the area, he had great ideas for enhancing our adventure. Discover Africa provided us with comprehensive information on how to prepare for the trip down to the smallest detail. We left home with our travel documents safely in tow and the knowledge that we could reach out to Dev at any time should difficulties arise. And they sure did.

It’s worth noting that Dev arranged all our ground transportation at each leg of the trip as well as a private guide for several excursions. We traveled in unexpected luxury on the excursions with a knowledgeable, friendly guide who really added depth to the experiences. Dev also strongly recommended a safari lodge other than the more popular (and expensive) choices we had researched ourselves on-line. It turned out to be a true hidden gem, upscale yet cozier and more intimate than the others.

One of us had an unfortunate, vacation-ending injury on the fourth day of the trip (bad fall resulting in a broken kneecap requiring immediate surgery). We contacted Dev almost immediately in near-panic about what to do and how to get home. He really rose to the occasion, reassuring us that he would help and we’d be safe. Dev made many on-the-fly arrangements for us, from finding last-minute hotel accommodations and dealing with the local airline to arranging ground transportation and making all the necessary cancellations/re-bookings. Following our return home, he provided gathered helpful information to support our travel insurance claim.

Although our trip did not work out as planned, needless to say we highly recommend Dev Panaino at Discover Africa and would absolutely work with him again.