Pongwe Beach Hotel

Chizaan was excellent in accommodating our needs, and she chose excellent places for us to stay. The Dulini River Lodge was absolutely exceptional, as well as all the employees there. The other places that we stayed were also perfect with very attentive staff. I would highly recommend Chizaan for anyone looking for a travel agent for a South African trip.

We had an incredible trip to South Africa. Adelle did an incredible job of setting us up when we only gave her a few weeks notice. We had a different trip booked that got cancelled due to river conditions in Europe so we tried a pivot to South Africa and it was a great decision. But it couldn’t have happened without Adelle. It was a short trip, only six nights and she moved us around to three different spots that were all great and distinct. All of the employees at all of the places we stayed and all of the drivers we had taking us to and from were very friendly which made the trip even more enjoyable. We could not be more happy with our choice of Discover Africa (Adelle)!

Our trip to Kenya and Tanzania met and exceeded expectations! The Africa Safari Expert took our group’s information and my requests and created a trip that hit all the highlights of an African Safari. The itinerary took us through two countries and six regions – all with different views, animals and people. Accommodations were nicer than expected (even the temporary camp) and all were clean with extremely attentive and helpful personnel. All our guides were very knowledgeable, got us closer than expected to a wide range of animals and were responsive to our requests. For six days of the 12-day trip, we had two Discover Africa guides who were tremendous – they were nice, enthusiastic, friendly and extremely knowledgeable. It was obvious they were quite experienced, with books and maps to enhance their information.

Normally I love planning our trips but quickly realized it needed a professional since African travel is complicated by many factors. I picked Discover Africa because of a friend’s recommendation and their reviews. During the planning process, the Discover Africa representative provided an itinerary with detailed information (including pictures of the lodgings). Once the trip was booked, our representative made changes when our flights to/from were rebooked. As the trip got closer, they sent us comprehensive travel information (including pre-trip checklists). And there was an online link to our itinerary we used while on the trip!

I was especially impressed by all the vendors they used. All the guides, cars and planes were ready for us – no searching or waiting. All the lodgings were beautiful. And when there was an issue with a hotel (a water leak in one of the wings), another hotel had already been arranged (equally nice and down the street, and we got a free dinner too!).

Working with Susan made our experience just perfect. She has everything organized and it all went so well. Her recommendations were perfect. We loved the safaris she chose, the lodges, guides, staff and the experience were wonderful.

This was a well organized trip that smoothly transitioned us from one adventure to the next. All our transfers from hotels to airport to safari lodges were professional, courteous, and timely. We loved the places that were recommended and felt the pace of our trip was just right.

Jeanne's Southern Africa Experience

Very professional; quick to respond. The trip itself was fantastic. The lodging and the game drives were great. Guide was great; he anticipated where hard-to-find animals would show up. Lodge staff were very friendly. Food was great.

Akos Ledeczi East Africa Experiece